How We Handle Your Information

Starluxtify LLC ("Starluxtify," "we," "us," or "our") operates starluxtify.com. This Privacy Policy explains what information we collect when you visit or shop with us, how we use it, who we share it with, and the choices and rights you have. By using our site, you agree to the practices described below.

This policy applies to all visitors, customers, and users of starluxtify.com, whether you're browsing our catalog, placing an order, or reaching out to our support team. We encourage you to read it in full before making a purchase.

Information You Provide

When you place an order, create an account, contact support, or sign up for updates, you may give us your name, shipping and billing address, email address, phone number, and order details. We do not collect or store full payment card numbers — those are handled directly by PayPal.

Information Collected Automatically

When you browse our site, we automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, referring URL, and the date and time of your visit. This data is collected through cookies and similar tracking technologies, described in more detail in Section 4.

We use the information we collect for the following purposes:

• To process, fulfill, and ship your orders
• To communicate with you about your order, including confirmations, tracking updates, and support requests
• To process returns, exchanges, and refunds
• To maintain and improve our website's performance and security
• To measure site traffic and understand how visitors use starluxtify.com
• To run and measure advertising campaigns
• To comply with legal, tax, and accounting obligations

We do not use your personal information for any purpose beyond what's listed above without first notifying you and, where required, obtaining your consent.

We do not sell your personal information. We share information only with the following categories of service providers, and only as needed for them to perform their function:

• PayPal — to process payments securely
• USPS, UPS, and FedEx — to deliver your order and provide tracking
• Google (Google Analytics 4, Google Ads, Google Tag Manager) — to measure site traffic and advertising performance
• Legal and regulatory authorities — when required to comply with a law, subpoena, or legal process, or to protect the rights and safety of Starluxtify and our customers

Each of these providers only receives the specific information they need to perform their role — for example, our shipping carriers receive your name and address, but not your payment details. We do not share your personal information with any other third party for their own marketing purposes.

We use cookies and similar technologies to keep our site running smoothly and to understand how it's used. Specifically, we use:

• Google Analytics 4 (GA4) — to measure site traffic and visitor behavior. You can opt out at tools.google.com/dlpage/gaoptout.
• Google Ads & Google Tag Manager — to measure and manage our advertising campaigns.

Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how parts of our site function.

We keep personal information only as long as needed for the purposes described in this policy. Order and transaction records are retained for 7 years to meet tax and accounting compliance requirements. Account and support communication records are retained for 3 years after your last interaction with us, after which they are securely deleted.

Analytics data collected through Google Analytics 4 is retained according to Google's default retention settings, and cookie-based tracking data expires automatically based on each cookie's set lifespan. You can request earlier deletion of your personal information at any time, subject to the legal retention requirements described above.

Our site uses SSL/TLS encryption to protect data in transit. Payment processing is handled entirely by PayPal, which is PCI-DSS compliant, so Starluxtify never stores your full card details on our own servers.

While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We limit access to personal information internally to what's needed to fulfill orders and provide support.

Depending on where you live, you may have the right to:

To exercise any of these rights, email us at support@starluxtify.com.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following additional rights:

• Right to Know — what personal information we collect, use, and disclose about you
• Right to Delete — request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out — we do not sell your personal information, so there is nothing to opt out of in this respect
• Right to Non-Discrimination — we will not deny you goods or services, charge different prices, or provide a different level of service because you exercised a CCPA right

Starluxtify is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13, in accordance with the Children's Online Privacy Protection Act (COPPA).

If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@starluxtify.com.

Our site may contain links to third-party websites, such as PayPal's checkout pages or shipping carrier tracking pages. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.

Clicking a third-party link takes you outside our website entirely, and any information you provide once you leave starluxtify.com is governed by that site's own privacy policy, not ours.

Our services are intended for US residents only. We currently ship to all 50 United States, including Alaska and Hawaii, and do not knowingly collect personal information from visitors located outside the United States.

If you access our site from outside the United States, please be aware that any information you provide will be transferred to and processed on servers located in the United States, and will be subject to US law.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

If you have questions about this policy, contact us at support@starluxtify.com.